Your shopping cart is empty!
Advanced Diploma / Professional Certificate / Certification in Mediation (ICRM) / ISO Standard
(New Intake 2019 and 2020)
| 課程簡介 這專業課程教授主要及實務的調解技能、策略、模式等相關知識。參予學員將有良好機會，將理論及實踐運用於不同模擬行業及職業中，務求學以致用。課程中，期望及要求每一學員，在導師指導下，努力學習，積極及主動地參予每項教授、討論、角色模擬、案例及其它課堂模式。課程更強調及灌輸專業操守、行為守則，及專業調解員的素質，使學員能追求調解管理之卓越精神，為社會大眾服務，不斷進步及回饋社會。 課程內容
|
 |
| 本課程詳情: | |
| 何小姐 | 2774 8554 |
| 電郵: | details.cdp@hkma.org.hk |
| 報名及課程查詢熱線: | |
| 2774 8500 或 2774 8501 | |
| 電郵: | enrol@hkma.org.hk |
| 傳真: | 2365 1000 |
Additional Information:
Enroll today to become a more effective mediator and earn a professional Diploma/Certificate!
Who Should Enroll?
Anyone who negotiates can benefit from this course, - executives, managers, professionals, sales agents, entrepreneurs, customer service representatives, educators, and administrators will all become more effective in their jobs and will be more persuasive after taking this course.
Assessment and Awards
At the end of each course, participants are required to submit assignments and projects, have at least 70% attendance in each module, and pass an examination with multiple choice questions and/or role play cases will lead to the professional designation in CPM (Certified Professional Mediator) award by the ICRM. A diploma will be issued to a participant who passes passes all courses and examination respectively. The Institute of Crisis and Risk Management will issue a Certificate of Completion to participants who meet the above requirements. Candidates who have achieved the B grade or above in each module at the designated academic or training institutes will recommend to be a CPM. Candidates also need to pay the fees for certification. For those who achieved the overall examination result below B grade, they will accept as an associate member (ACPM) and need to pay the 50% of certification fee. When they are fully qualified for applying the full membership after a lapse of 1 year, they need to re-submit an application form together with document of proof and fees for process. A copy of namelist of graduates and accredited CPM is attached.
國際標準化組織 (International Organization for Standardization)
The framework, principles, and process of this programme is certified to an ISO standard and is to assist graduates in providing guidance for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization
* It is a matter of discretion for individual employers to recognize any qualification to which this course may lead.*
Recognition & Further Path for Professional Qualifications
A Participant satisfies the professional and educational requirement for CPM designation. The participant plus 3 years of management experience will lead to full certification and use of CPM as designation. Participants with lesser experience will be admitted as Associate Members and then progress to Full Members when the 3-year experience is achieved. Fellow membership will be open to all qualified professionals or by invitation. The certified professional mediator has to achieve continuing professional development (CPD) / education programs (20 hours) as recognized by the ICRM's panel membership requirement. This needs to be done before scheduling your recertification simulation. To maintain the highest credibility and quality of CPM status and for the benefits of CPMs' members, they have to go through the re-certification process ( on-line MC test) after three years from their date of granting the designation. The recertification process is the same every three years.
MODE OF DELIVERY:
Classes are held one/two evenings and/or one Saturday afternoon a week. This programme consists of 10 classes of 3 hours each on evening session and/or 5 hours on a Saturday afternoon session. A class will normally involve the study of theories, group discussions, 13 hours' role plays, simulation exercises as well as experience or information sharing dialogue on real life case studies. Outside the classes, participants are expected to spend extra time each week to review the topics discussed at the classes and submit a total of 8 small projects. Textbooks will be recommended to participants and there will be facilitators’ notes for supplementary reading.
Assessment Methods:
Performance of participants is monitored and assessed on a continuous basis through a variety of methods, such as assignments, class participation, projects, multi-exercises and activities, and final written examinations including case study on the simulated role play, Multiple choice, and final ADR.
Instructor(s): CPM facilitators / lecturers from universities / distinguished guest speakers / practitioners.
Commencement Date: refer to the brochure and advertisement. Please contact HKMA or enter website at www.hkma.org.hk
Classes will be held on: Participants will attend classes once/twice weekly: Weekday’s evening &/or Saturday afternoon at the designated training Centre. Classes will use a combination of facilitator input, group discussion, case studies, role-play, videos demonstration, mini-projects, and practical simulations. A reference list will be given out during the course.
* The Institute reserved the right to alter the schedule of class due to unforeseen circumstances or size of the class. *
Closing Date of Application: first come first served basis / asap
ACCREDITATION AND RECOGNITION
Graduates meet the requirements for admission to membership of the Certified Professional Mediator (CPM). For those who wish to apply for exemption from professional qualification, similar and/or equivalent qualification and experience will be considered. We also do not feel that a single course every two years satisfies the educational growth and professional development requirements. The lifelong learning process should be highly self motivated and continuous. Educational sources and professional development are numerous such as books, magazines, the internet, conferences, seminars, forum, discussion groups, and other formal university and/or institute courses or class. Our Institute is a self-regulated and recognized institution, and your certificate/diploma is certification of your achievement of knowledge in the mediation training program from which you have graduated. However it is up to the individual organization or employer to determine acceptance of certification from the Institute. Please download the application for CPM form:
Please download the Application form for certification of CPM.
Recommended Books:
Other textbooks / reference books / articles will be recommended in class.
*本會保留更改上課日期、時間、地點、師資、內答及單元授課次序作出調配、更改、 取消之決定權
The ICRM reserves the right to cancel or postpone its programs in the event of insufficient registration, instructor or facilitator illness, severe weather, or unforeseen circumstances. In the event of programme cancellation, registrants will be notified immediately and all fees will be returned in full.
The Institute of Crisis and Risk Management reserves the rights to make alterations to the contents of the programme or any course or module of the programme without prior notice. These messages on the website do not form any part of a contract and/or formal membership between any person and ICRM.